Returns & Exchanges
K-Swiss is committed to your performance and satisfaction, offering a 30-day return window for all unworn footwear and apparel in original packaging. We strive to make the return process as seamless as our athletic gear to get you back in the game quickly.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Download and print the prepaid shipping label provided at the end of the return process to ensure tracked and insured delivery.
Pack Your Gear
Place your unworn items in their original shoe box or packaging and securely attach the prepaid label to the outside of the shipping carton.
Ship and Refund
Drop off your package at any authorized carrier location; once received and inspected at our warehouse, your refund will be processed within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing