Frequently Asked Questions
Everything you need to know about your K-Swiss performance gear.
How long does shipping take for K-Swiss orders?
Standard shipping typically takes 3-5 business days within the continental U.S. Expedited options are available at checkout for faster delivery.
What is your return policy for performance footwear?
We offer a 30-day return policy on all unworn items in their original packaging. Please ensure the tags are attached to receive a full refund.
How do I find the right size for tennis shoes?
K-Swiss shoes generally run true to size. We recommend checking our detailed Size Guide on the product page, which includes measurements for both length and width.
Do you offer a warranty on your sports apparel?
Yes, we provide a limited warranty against manufacturing defects for up to 6 months from the date of purchase. This does not cover normal wear and tear from athletic use.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Afterpay or Klarna.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.